Privacy Policy

Who We Are

Our website address is: https://powerstash.com.au.

Data Collection

Types of Information Collected

  • Personal Information: Names, email addresses, phone numbers, mailing addresses, payment information, and any other details provided through our forms or account registration.
  • Non-Personal Information: Browser type, device information, IP addresses, browsing behavior, and cookies.

Data Usage

How We Use Your Data

  • To provide and manage our services.
  • To process transactions and send purchase confirmations.
  • For customer support and to respond to inquiries.
  • To personalize user experience and improve our website.
  • For marketing and promotional communications (with user consent).
  • To enforce our terms and conditions and other legal agreements.

Data Sharing

  • We do not sell, trade, or rent users’ personal information.
  • We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also release information when it’s necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

User Rights

User Rights

  • Access: Users can request a copy of the personal data we hold about them.
  • Correction: Users can request to correct any inaccurate or incomplete data.
  • Deletion: Users can request to delete their personal data, subject to certain exceptions.
  • Objection: Users can object to the processing of their data for specific purposes.
  • Portability: Users can request to transfer their data to another service.

Exercising Your Rights

Users can contact us at admin@powerstash.com.au to exercise these rights.

Data Security

Security Measures

  • We use encryption, firewalls, and secure servers to protect user data.
  • Regular security assessments and audits are conducted.
  • Access to personal data is restricted to authorized personnel only.

Data Breach Procedures

We have protocols to detect, report, and respond to data breaches promptly. Users will be notified of any data breach that poses a risk to their rights and freedoms.

Cookies and Tracking

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website performance, and for marketing purposes. Types of cookies include session cookies, persistent cookies, and third-party cookies (e.g., Google Analytics).

Managing Cookies

Users can manage their cookie preferences through their browser settings. More information on how to manage cookies can be found in our Cookie Policy.

Third-Party Services

We use third-party service providers for payment processing, email marketing, and website analytics. These providers have their own privacy policies addressing how they handle user data.

Data Retention

Retention Period

Personal data is retained for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Data is archived or deleted securely when no longer needed.

International Transfers

Data Transfers

User data may be transferred to, and processed in, countries outside of Australia. We ensure adequate data protection measures are in place for international transfers.

Children’s Privacy

Children’s Data

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such data from our records.

Contact Information

Contact Us

For privacy-related inquiries, users can contact us at: